Policies

Alessia Valmoont Policies

On this page you will find all of our policies. Click on each section to read the details.

📋 Privacy Policy

For more information, please read our full Privacy Policy.

Alessia Valmoont operates this store and this website. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase through the Services.

We collect information such as contact details, financial information, account data, transaction information, communications, device information and usage information.

We use your information to provide and improve the Services, for marketing and advertising, security and fraud prevention, communications and legal reasons.

To exercise your rights (access, deletion, rectification, portability), you can contact us at ifoalessiavalmoont@gmail.com.

🔄 Refund Policy

For more information, please read our full Refund Policy.

We have a 30-day return policy from the date you receive your item.

The item must be in the same condition in which you received it, unused, with tags on and in its original packaging. You will also need the receipt or proof of purchase.

To start a return: Contact us at ifoalessiavalmoont@gmail.com with your order number, the reason for the return and photos if there is any damage.

Damages and issues: Please inspect your order upon delivery and contact us right away if the item is defective, damaged or incorrect.

Non-returnable items: We do not accept returns on sale items, gift cards, or perishable or personalized products.

EU cooling-off period: If the merchandise is shipped within the European Union, you have the right to cancel or return your order within 14 days for any reason.

Refunds: If approved, you will be refunded to your original payment method within 10 business days.

🚚 Shipping Policy

For more information, please read our full Shipping Policy.

📄 Terms of Service

For more information, please read our full Terms of Service.

For more information, please read our full Legal Notice.

1. Owner Information

2. Purpose

The purpose of this website is the online sale of cosmetics and skincare products under the Alessia Valmoont brand.

3. Intellectual Property

All content on this website is protected by intellectual and industrial property rights and belongs to Alessia Valmoont or its rightful owners. Reproduction without express authorization is prohibited.

4. Applicable Law

This Legal Notice is governed by Spanish law.

Last updated: June 2026 · Contact us with any questions.