Policies

Alessia Valmoont Policies

On this page you will find all our policies. Click on each section to read the details.

📋 Privacy Policy

For more information, visit our full Privacy Policy.

Alessia Valmoont manages this store and website. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services.

We collect information such as contact details, financial information, account data, transaction information, communications, device information, and usage information.

We use your information to provide and improve the Services, for marketing and advertising, security and fraud prevention, communications, and legal reasons.

To exercise your rights (access, deletion, rectification, portability), you can contact us at ifoalessiavalmoont@gmail.com.

🔄 Refund Policy

For more information, visit our full Refund Policy.

We have a 30-day return policy from the date you receive your item.

Your item must be in the same condition that you received it, unused, with its seal intact and in its original packaging. You will also need the receipt or proof of purchase.

To start a return: Contact us at ifoalessiavalmoont@gmail.com, indicating your order number, reason for return, and photos if there is damage.

Damages and issues: Please inspect your order on arrival and contact us immediately if the item is defective, damaged or incorrect.

Non-returnable items: We do not accept returns for sale items, gift cards, or perishable or personalised products.

EU cooling-off period: If the goods are shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason.

Refunds: If approved, you will be refunded to your original payment method within 10 business days.

🚚 Shipping Policy

For more information, visit our full Shipping Policy.

📄 Terms of Service

For more information, visit our full Terms of Service.

For more information, visit our full Legal Notice.

1. Owner Information

2. Purpose

The purpose of this website is the online sale of cosmetics and skincare products under the Alessia Valmoont brand.

3. Intellectual Property

All contents of the website are protected by intellectual and industrial property rights and belong to Alessia Valmoont or their legitimate owners. Reproduction without express authorisation is prohibited.

4. Applicable Law

This Legal Notice is governed by Spanish law.

Last updated: September 2026 · Contact us for any questions.